Your ONE-STOP Cross-Border
FullfillmentPartner inASEAN
Solutions Adaptable to Your Business Size
Tailored infrastructure for every stage of your business growth.
For Emerging Brands (SMEs)
Start expanding immediately with no minimum storage. Pay-as-you-go pricing perfectly suited for growing businesses.
For Enterprise & Global Brands
Large-scale warehousing and IOR/EOR import/export management for full ASEAN market entry with dedicated support.
Social Commerce Specialist
Precise order management from Live selling and chat orders (Messenger, LINE) during peak hours with auto-verification.
Temperature Controlled
Special solutions for cosmetics, supplements, or food requiring strict temperature control (25°C) and humidity monitoring.
What is Fulfillment?
What is Fulfillment?
Fulfillment refers to the complete process of receiving, processing, and delivering orders to end customers. It acts as the backbone of e-commerce, ensuring that products move efficiently from storage to the buyer's doorstep.
Meaning of Fulfillment
In the business context, 'Fulfillment' encompasses all the logistical steps involved in bringing a sale to completion. This includes inventory management, picking and packing, shipping, and handling returns.
Why Choose Fulfillment Service?
Outsourcing fulfillment allows businesses to scale rapidly without worrying about warehouse space or packing staff. It reduces operational overhead, ensures faster delivery speeds, and allows business owners to focus on marketing and growth.
Nationwide Fulfillment Network Across ASEAN
strategically located hubs to ensure 1-2 day delivery to major cities in Thailand, Vietnam, Indonesia, and beyond.
All systems operational across 7 regions.
Scale your brand across borders with our Cross-border Fulfillment
Unlock new markets across ASEAN with our integrated logistics network. One dashboard, multiple countries.
- Duty-Paid Services (DDP)
- Local Warehousing
- Fast Customs Clearance
- Cash on Delivery (COD)
Our Services
Smart Warehousing
Secure, scalable storage solutions strategically located for ASEAN distribution. Real-time inventory visibility via our cloud WMS.
Precision Pick & Pack
Fast and accurate order processing. We handle custom packaging, inserts, and kitting to deliver a premium unboxing experience.
Global Shipping & Last Mile
Access discounted rates from top-tier carriers. We optimize routes for speed and cost, handling COD payments across Southeast Asia.
Return Management (Reverse Logistics)
Turn returns into a seamless process. We inspect, grade, and restock items quickly, protecting your margins and customer satisfaction.
Trusted by Growing Brands
See how we help businesses scale their operations and delight customers.
"First, Group Fulfillment provides a unique breadth of experience as well as a willingness to work with companies like ourselves that are scaling up. Their personalized service lets us know we will not be lost in the proverbial sauce."
"We began a search and quickly concluded that we needed a larger company with multiple fulfillment centers that we could grow into, rather than choose a company with one single center. They made our ASEAN expansion seamless."
5M+
Orders Delivered/Year
10+
Warehouses in ASEAN
99.9%
Picking Accuracy
98%
Customer Satisfaction
Solving fulfillment challenges for over 15 years
